On this page you can find all the answers to your questions about Cirque Magique. We try to answer all questions as accurately as possible. Please check all information on our website and this FAQ page before contacting us.

For full regulations, please read our Term & Conditions and the Camping Regulations carefully. By buying a festival ticket or accessing the festival or campsite, you conform yourself to the general rules & conditions of Cirque Magique.

General

  • What are the opening hours?

    FRIDAY 02 AUGUST

    • Parking Open: 15.00h
    • Camping Check-in: 16.00h
    • Camping Pre Party: 17.00h – 21.00h
    • Festival Open: 21.00h – 03.00h

     

    SATURDAY 03 AUGUST

    • Camping Pre Party: 10.00h – 12.00h
    • Festival Open: 12.00h – 02.00h
    • Camping After Party: 02.00h – 04.00h

     

    SUNDAY 04 AUGUST

    • Camping Pre Party: 10.00h – 12.00h
    • Festival Open: 12.00h – 00.00h
    • Camping After Party: 00.00h – 02.00h

     

    MONDAY 05 AUGUST

    • Camping Check-out: 07.00h – 12.00h
    • Closing all campsites: 12.00h

     

  • What is the minimum age to attend Cirque Magique?

    Entering Cirque Magique, you have to be at least 16 years old. This is a strict policy. Anybody under the age of 16, even if accompanied by an adult, will not be permitted entrance. The same rules apply for the campsite.

  • Will there be lockers at the festival?

    Yes, you can store your valuable belongings without having to worry about loss or theft. Locker vouchers are available in the ticketshop.

  • Can I bring drugs to Cirque Magique?

    Cirque Magique conducts a zero tolerance policy on both the festival and campsite. It is prohibited to use, deal or be in possession of any kind of drugs. Security and organization can deny access to anybody who looks intoxicated by alcohol, drugs or any other substances. We can only allow specific medications if you have a valid medical certificate.

  • Do I have to bring my ID?

    Yes, the organization is allowed to check your identity card. If you are not able to show a valid ID, access to the festival or camping can be denied without the right to refund the entrance fee. Copies of your ID will not be accepted.

  • Can I bring my own camera?

    Yes, with exception of (semi) professional equipment.

  • Can I work at Cirque Magique?

    Depends on what you want to do, but sure you can! Contact our crew-supplier ‘First in Line’ for more info.

  • Can I volunteer at Cirque Magique?

    Depends on what you want to do, but sure you can! Contact info@cirquemagique.eu for more info.

  • How can I reach Lost & Found?

    If you lose something at the festival, you can go to the info booth to take a look. After the festival you can send an e-mail to lostandfound@cirquemagique.eu.

  • Can I promote my own event at Cirque Magique?

    If you want to promote your event, contact info@cirquemagique.eu in advance!

Tickets

  • Where do I buy official tickets?

    Tickets are exclusively available on cirquemagique.eu. Our official ticket provider is Paylogic. Tickets from any other website, shop or person can’t be verified as official tickets. Please keep in mind that in case we sell out, you are advised to purchase tickets through an official Ticket Website. Go to www.ilovemyticket.com for more info. The organization is not responsible for the tickets that are not purchased directly.

  • Can I cancel my ticket and get a refund?

    Tickets can not be cancelled or refunded. All purchases are final.

  • Can I resell my ticket?

    You can sell your ticket to friends or family but please be aware of the Belgian law regarding reselling tickets! Go to ilovemyticket.com for more info. We strongly discourage to buy tickets from other people, as we can not guarantee the validity of the ticket being sold.

  • I lost/deleted my ticket! What do I need to do?

    No problem at all! Please take a look on the support page customerservice.paylogic.com. Take good care of your wristband, as the organization is not responsible for loss or theft.

  • Do you offer VIP tickets?

    For Cirque Magique fans who look for that extra silver lining…
    Something that can make your experience even more exciting.
    Behold our VIP package, availbale in all ticket types, which includes:

    • 3 days festival
    • VIP-area
    • Fingerfood
    • VIP-entrance
    • VIP-parking
    • Camping

     

    Buy your VIP tickets in our Ticketshop.

  • Can I leave the festival and re-enter later on?

    You can enter and exit the festival site whenever you want during opening hours.

  • Can we pay cashless?

    Yes! Cirque Magique will be completely cashless for food and beverage! Go to this page for more info.

Mobility & accessibility

Camping